We want you to be completely satisfied with your purchase. If you are not satisfied, you can return your purchase under the following conditions:
Items must be returned within 30 days of receipt. The item must be unused, in its original condition, and in its original packaging. Certain items are non-returnable, such as personalized or customized products.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization number and instructions on how to send your item back to us.
Once we receive your returned item and inspect its condition, we will process your refund. Refunds will be credited to your original method of payment. Please allow 5-10 business days for the refund to appear on your account.
Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect. We recommend using a trackable shipping service to return your item.
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions or concerns about our return policy, please contact us at support@sadal.com or call us at (233) 551784926.